Last updated: 27 August 2026
1. Who We Are
This website is operated by SA Language Academy – Soula Agathou, an online education business providing online language learning services.
Website: sa-language-academy.gr
For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us through the contact details provided on our website.
SA Language Academy respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek data protection legislation.
2. Personal Data We Collect
Depending on how you use our website and services, we may collect personal information that you voluntarily provide to us, including:
- Name and surname
- Email address
- Telephone number
- Postal address
- Date of birth
- Parent or guardian details where the student is a minor
- Information concerning your selected course or language level
- Information submitted through contact, placement test, expression of interest or enrolment forms
- Information necessary for the administration of enrolment and tuition payments
- Communications between you and SA Language Academy
We may also collect limited technical information relating to your use of the website, such as IP address, browser/device information and cookie-related information, where applicable.
3. How We Collect Your Personal Data
We collect personal data primarily when you:
- contact us through the website;
- complete a placement test;
- submit an expression of interest or enrolment form;
- enrol in one of our courses;
- communicate with us by email, telephone or other available communication channels;
- make or arrange a payment;
- browse our website and consent to the use of non-essential cookies or analytics technologies.
4. Why We Use Your Personal Data
Your personal data may be processed for the following purposes:
- responding to enquiries and requests;
- assessing your language level;
- processing and managing course enrolments;
- organising online classes and communicating with students or parents/guardians;
- providing our educational services;
- administering payments and fulfilling accounting and tax obligations;
- maintaining the security and proper operation of our website;
- improving our website and services through analytics, where consent is required and has been provided;
- complying with applicable legal and regulatory obligations.
5. Legal Basis for Processing
Depending on the circumstances, we process personal data on one or more of the following legal bases:
Performance of a contract or steps prior to entering into a contract: where processing is necessary to respond to an enrolment request or provide our educational services.
Legal obligation: where information must be retained or processed to comply with tax, accounting or other legal requirements.
Consent: where you have expressly agreed to specific processing, including certain cookies or analytics technologies.
Legitimate interests: where necessary for the security, administration and proper operation of our business and website, provided that such interests do not override your fundamental rights and freedoms.
6. Data Relating to Minors
Our educational services may be provided to students who are minors.
Where appropriate, personal information concerning a minor may be provided by or processed with the involvement of their parent or legal guardian.
We seek to collect only the information reasonably necessary to provide and administer the educational service.
7. Payments
Where payments are made electronically, payment transactions may be processed through banks, payment service providers or other authorised payment processors.
SA Language Academy does not intend to store complete payment card details on its own website. Payment providers process payment information according to their own security and privacy requirements.
8. Cookies and Analytics
Our website may use cookies and similar technologies necessary for its operation and, subject to your consent where required, technologies for analytics, measurement or other optional purposes.
You can accept, reject or manage optional cookies through the cookie consent controls available on the website.
Necessary cookies may be used without consent where they are strictly required for the operation and security of the website.
For further information, please refer to the cookie information and preferences available through the website’s cookie consent tool.
9. Who We May Share Personal Data With
We do not sell your personal data.
Personal data may be disclosed, where necessary, to trusted service providers that assist us in operating our website and providing our services, such as:
- website and hosting providers;
- email and communication service providers;
- online teaching or videoconferencing platforms;
- payment service providers and financial institutions;
- accounting or professional advisers;
- analytics or technology providers, where applicable;
- public authorities where disclosure is required by law.
Such access is limited to what is necessary for the relevant service or legal requirement.
10. International Data Transfers
Some technology providers used in connection with our website or online services may process information outside the European Economic Area.
Where this occurs, we seek to use providers and mechanisms that provide appropriate safeguards for international data transfers in accordance with applicable data protection law.
11. How Long We Keep Your Personal Data
We retain personal data only for as long as necessary for the purposes for which it was collected.
Information relating to students and enrolments may be retained for the duration of the educational relationship and for a reasonable period afterwards where necessary for administrative purposes.
Financial, accounting and transaction records may be retained for the period required under applicable Greek law.
Information processed on the basis of consent will be retained until the consent is withdrawn or until the information is no longer necessary, unless another lawful basis requires its continued retention.
12. How We Protect Your Data
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
Access to personal data is limited to persons and service providers who require it for legitimate business, educational or legal purposes.
13. Your Rights Under the GDPR
Subject to the conditions provided by applicable law, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request deletion of your personal data;
- request restriction of processing;
- object to certain processing;
- request data portability where applicable;
- withdraw consent at any time where processing is based on consent;
- lodge a complaint with the competent Data Protection Authority.
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
14. Greek Data Protection Authority
If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA).
15. Third-Party Websites and Services
Our website may contain links to external websites or use third-party services.
SA Language Academy is not responsible for the privacy practices of independent third-party websites. We recommend reviewing their respective privacy policies when using those services.
16. Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes in our services, website, technology or applicable legal requirements.
Any updated version will be published on this page with a revised “Last updated” date.
17. Contact
For questions regarding this Privacy Policy or to exercise your data protection rights, please contact:
SA Language Academy – Soula Agathou
Email: info@sa-language-academy.gr
Website: sa-language-academy.gr
Telephone: +30 6936 818404